Desktop Management Services

Supporting desktop users can consume your skilled internal tech personnel's time. Many companies are turning to NocSmart to provide Desktop Management Services to provide routine and time-consuming tasks.

NocSmart Can Help!

Some of the benefits of using Desktop Management Services by NocSmart are:

Desktop Support

NocSmart also provides remote or onsite technical support for your desktops, laptops and networked printers.

We'll manage:

Desktop Maintenance

Don't just get guaranteed call response times; get guaranteed fix times. This results in minimal downtime and protection of your hardware investment. Our desktop maintenance and support operation includes a central repair and refurbishment center with engineering teams. We make all bench repairs in the static-safe environment of our purpose-built workshops. We can also provide a bench or onsite repair service for many types of printers and other peripherals.

Service Desk

Our Service Desks are located at various global locations including the U.S. and India. Our teams are highly skilled at resolving requests for help, very frequently without requiring escalation to second-level support.